Wednesday, November 11, 2009

Do You Sound Like A Chipmunk On The Phone?

How you sound on the phone matters. When you are a telemarketer, how you sound on the phone can "make or break" the call. If you sound scary, boring, or you sound like a Chipmunk cartoon character talking on the phone, most likely you are an unsuccessful telemarketer.

There are several tips on how to great that speaking voice when you are on the phone:

1) Use your diaphragm when breathing - Use breath to punctuate your point during the call.

2) Use Pitch - Modulate your voice when you are emphasizing something during the call. Modulating your voice will keep your listeners engages. You can develop your pitch by humming.

3) Be mindful of volume - During the first part of your call, ask you listener how your volume is, Know id you are speaking too softly or too loudly. Make sure you can maintain the appropriate volume throughout the call.

4) Moderate your pace - Don't speak too fast, some people might not keep up. Don't speak too slowly either. Speaking slowly will make other people uninterested in what you are saying.

5) Articulate - To minimize mumbling during the call, try to exaggerate your lip movement. Try reading tongue twisters and remember to exaggerate the vowel sounds.

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